People Tips | Notion

<aside> 🔗 Fundraising Basics The ABC's of Raising a Round Pitch Tips Positioning Workshop Founders Tips Execution Tips People Tips Corp Dev Tips

</aside>

Intro

First-time Managers

What’s one key area for improvement for new managers?

IC to 1st-time manager: how to give up what I am good at / known for
Teach others to fish
Not expected to know all the answers, imposter syndrome
When to fire

Building Trust

Building trust with your team (how trust builds productivity) (actions + reliability + personal value = trust)

Bring down barriers: 1:1: offer vulnerability
Authentic leadership: managing during the downtimes, firing myself, e.g. eBay CEO's authentic leadership example, Jim Collins’ arctic trek example (short sprints regardless of conditions / poll audience: what’s more effective)
Embrace failure
Self-awareness (open to tough feedback)
How to navigate change and keep the team focused during uncertainties (M&A)

Motivating Your Team

How to motivate a team, align personal goals & company goals, without monetary incentives?

People have different motivators: +responsibility vs. +comp example
Stretch roles for career growth: Balance upward vs. lateral expansion: e.g., concentric circles, learn a new function
Skill vs. will
Who do you consider to be “your team” (peers vs. direct reports)
Unblock (upside down pyramid) - servant leadership

Managing Conflict

What are some tactics you use for managing conflict? (Both personally and for your team)

Team member conflict - Beata/Joni
Peer conflict - Brian
eBay: “in the spirit of being open, honest & direct”

Communication Tactics

What communication strategies do you use? How does that change depending on the setting? If you could encourage people here to do one thing when they go back to the office to improve their communication with their peers, what would it be?

How to be an active listener - convey you understand the point: GS example - car repair (validation) don't have to apologize, your job is to convince someone you hear them
Customize for audience: reading vs. seeing vs. hearing
How much/little is appropriate
How to adapt to diverse perspectives and different cultural backgrounds

Culture Building

As somebody who has built teams from the ground up, what are the most important parts of building a strong team culture?

Shared value/purpose (common vision/enemy), but different drivers (responsibility v. comp)
eBay CEO's authentic leadership example
Consistency - actions - e.g. Manicube

How do you keep that culture as the company grows?

Living it (e.g., Steve @TripAdvisor answering support, interviewing), ID shepherds

And how about bad cultures. What are some of the things you watch out for, and how do you get rid of those types of behaviors when you see they exist?

Toxic behavior. Skill or will?
Firing fast